Shipping Policy

Last updated: August 31, 2026

Thank you for shopping with PupBottle. We aim to process and deliver your orders as quickly and safely as possible.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.

2. Delivery Time

After your order has been shipped, delivery generally takes approximately 3–7 business days, depending on your location and the shipping carrier.

Delivery times are estimates and are not guaranteed. Remote locations or areas with limited courier service may require additional time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, PupBottle may offer free shipping promotions or other shipping offers.

4. Order Tracking

Once your order has been shipped, we may provide tracking information through the contact details provided during checkout.

You can use the tracking information to follow the progress of your shipment.

Please allow some time for tracking information to become active after the package has been handed to the shipping carrier.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

PupBottle is not responsible for delivery delays or failed delivery caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will try to assist, but changes cannot be guaranteed after an order has been processed or shipped.

6. Delayed Deliveries

Although we work with shipping partners to deliver orders within the estimated timeframe, delays can sometimes occur due to circumstances outside our control, including:

• Weather conditions

• Public holidays

• Courier delays

• High shipping volumes

• Incorrect address information

• Remote delivery locations

• Natural disasters

• Government restrictions

• Other unforeseen circumstances

If your order is delayed, please contact us and we will do our best to assist you.

7. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible.

For damaged packages, please provide your order number and clear photos/videos of the package and product so we can investigate the issue with the shipping provider.

8. Failed Delivery

If a delivery attempt fails because the customer was unavailable, provided an incorrect address, or could not be contacted, the shipping carrier may attempt redelivery or return the package to the sender.

Additional shipping charges may apply if the order needs to be shipped again due to incorrect information or circumstances caused by the customer.

9. International Shipping

Unless specifically stated at checkout, PupBottle currently ships only to locations where shipping is available through our designated delivery partners.

If international shipping is offered, customers may be responsible for applicable customs duties, import taxes, or other charges imposed by the destination country.

10. Contact Us

If you have questions about shipping or your order, please contact us:

PupBottle
Website: pupbottle.shop
Email: contactpupbottle@gmail.com
WhatsApp: +91 8129181650
Instagram: @pupbottle_x